Shipping Information
Fast and reliable delivery across Uganda
FREE Shipping
On all orders over UGX 100,000
Delivery Timeframes
Standard Delivery
2-5 business days nationwide
Express Delivery
1-2 business days (Kampala & major cities)
Shipping Costs
| Order Value | Kampala | Major Cities | Other Areas |
|---|---|---|---|
| Below UGX 50,000 | UGX 5,000 | UGX 8,000 | UGX 12,000 |
| UGX 50,000 - 99,999 | UGX 3,000 | UGX 5,000 | UGX 8,000 |
| UGX 100,000+ | FREE | FREE | FREE |
Express Delivery: Available for an additional UGX 10,000 in Kampala and major cities (Entebbe, Jinja, Mbarara, Gulu, Mbale).
Delivery Coverage
Kampala Metro
- Central Division
- Kawempe
- Makindye
- Nakawa
- Rubaga
- Entebbe
- Wakiso
Major Cities
- Jinja
- Mbarara
- Gulu
- Mbale
- Lira
- Fort Portal
- Masaka
Other Areas
We deliver to all districts in Uganda including:
- All town councils
- Trading centers
- Remote locations*
*Additional charges may apply
Track Your Order
Stay updated on your delivery status every step of the way:
Order Placed
Confirmation sent
Processing
Preparing your items
Shipped
On the way
Delivered
Enjoy your purchase!
You'll receive SMS and email notifications at each stage. Track your order anytime in your Account Dashboard.
Important Information
Delivery Address
Please provide accurate delivery details including landmarks for easier location. Incorrect addresses may cause delays.
Contact Number
Ensure your phone number is active. Our delivery team will call before delivery.
Business Days
Delivery timeframes are in business days (Monday-Friday). Orders placed on weekends are processed on Monday.
Package Inspection
You have the right to inspect your package before accepting delivery. Please check items for damage.
Shipping Questions?
Our customer support team is ready to help with any shipping inquiries
Contact Us