Shipping Information

Fast and reliable delivery across Uganda

FREE Shipping

On all orders over UGX 100,000

Fast Delivery

Delivery Timeframes

Standard Delivery

2-5 business days nationwide

Express Delivery

1-2 business days (Kampala & major cities)

Shipping Costs

Order Value Kampala Major Cities Other Areas
Below UGX 50,000 UGX 5,000 UGX 8,000 UGX 12,000
UGX 50,000 - 99,999 UGX 3,000 UGX 5,000 UGX 8,000
UGX 100,000+ FREE FREE FREE

Express Delivery: Available for an additional UGX 10,000 in Kampala and major cities (Entebbe, Jinja, Mbarara, Gulu, Mbale).

Delivery Coverage

Kampala Metro

  • Central Division
  • Kawempe
  • Makindye
  • Nakawa
  • Rubaga
  • Entebbe
  • Wakiso

Major Cities

  • Jinja
  • Mbarara
  • Gulu
  • Mbale
  • Lira
  • Fort Portal
  • Masaka

Other Areas

We deliver to all districts in Uganda including:

  • All town councils
  • Trading centers
  • Remote locations*

*Additional charges may apply

Track Your Order

Stay updated on your delivery status every step of the way:

Order Placed

Confirmation sent

Processing

Preparing your items

Shipped

On the way

Delivered

Enjoy your purchase!

You'll receive SMS and email notifications at each stage. Track your order anytime in your Account Dashboard.

Important Information

Delivery Address

Please provide accurate delivery details including landmarks for easier location. Incorrect addresses may cause delays.

Contact Number

Ensure your phone number is active. Our delivery team will call before delivery.

Business Days

Delivery timeframes are in business days (Monday-Friday). Orders placed on weekends are processed on Monday.

Package Inspection

You have the right to inspect your package before accepting delivery. Please check items for damage.

Shipping Questions?

Our customer support team is ready to help with any shipping inquiries

Contact Us